1. Who we are
Titan Appointments ("Titan Appointments," "we," "us," or "our") is a pay-per-appointment marketing agency serving roofing, remodeling, and HVAC companies. This Privacy Policy applies to titanappointments.com and any related services we provide.
2. Information we collect
We collect information in three ways:
- Information you give us. Name, business name, email, phone number, website, service area, revenue range, lead volume, and any details you share on the strategy call form, opt-in form, or contact form.
- Information collected automatically. IP address, browser type, device type, pages viewed, referring URL, and similar log data, collected through cookies and similar technologies.
- Information from third parties. Ad platforms (Google, Meta), analytics tools, and email service providers may share data about how visitors interact with our ads and content.
3. How we use information
- Respond to strategy call requests and inquiries.
- Deliver pay-per-appointment marketing services to clients.
- Send marketing emails to people who opt in (with the right to unsubscribe at any time).
- Measure ad performance and improve our website.
- Prevent fraud and comply with legal obligations.
4. Legal bases (for visitors in the EEA/UK)
Where applicable, we rely on: your consent (for marketing emails and non-essential cookies), the performance of a contract (to deliver services you request), our legitimate interests (to operate and improve our business), and legal obligations.
5. Sharing of information
We do not sell personal information. We share information only with:
- Service providers who help us operate the business (email, CRM, analytics, ad platforms, hosting).
- Clients of Titan Appointments, but only when you book an appointment with that client through our process.
- Authorities when required by law, subpoena, or to protect rights and safety.
6. Cookies and tracking
We use cookies and similar technologies for analytics, conversion tracking, and ad retargeting. You can control cookies through your browser settings. Disabling cookies may affect site functionality.
7. Email marketing
If you opt in, we'll send marketing emails about pay-per-appointment marketing, benchmarks, and case studies. Every email includes an unsubscribe link. Unsubscribing stops marketing emails but does not affect transactional messages tied to active services.
8. Data retention
We retain information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, data is deleted or anonymized.
9. Your rights
Depending on where you live, you may have rights to access, correct, delete, or port your data, to opt out of sale/share (we don't sell), and to withdraw consent. To exercise a right, email privacy@titanappointments.com.
10. Security
We use reasonable administrative, technical, and physical safeguards to protect information. No system is 100% secure; we cannot guarantee absolute security.
11. Children
Our services are for businesses and are not directed to children under 16. We do not knowingly collect information from children.
12. Third-party links
Our site may link to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
13. Changes to this policy
We may update this policy from time to time. We'll update the "Effective" date above and, for material changes, provide a more prominent notice.
14. Contact us
Questions? Email privacy@titanappointments.com or visit the contact page.